Electronic health record (EHR) softwares provide many advantages, however, these are offset by physicians being dissatisfied with having to spend more time performing administrative tasks such as data entry and clerical documentation. These additional tasks leave many physicians overworked, resulting in lower patient satisfaction rates. In response to the plummeting level of satisfaction of EHR systems by physicians, the need for virtual scribes has gained widespread acceptance.
Unlike a traditional medical scribe, a virtual scribe provides real-time administrative assistance to physicians without being physically present during a patient encounter. The primary focus of a virtual scribe is to improve the overall patient experience. Virtual scribes liberate physicians from the woes of spending hours on documentation and other clerical tasks.
How Virtual Scribe works?
During the patient visit, a virtual scribe is remotely connected in the exam room. The scribe documents the provider-patient encounter in real-time. Leveraging physicians from manual data entry and documentation hassles enable physicians to focus solely on the delivery of quality patient care.
Using HIPAA compliant software, the virtual scribe accurately updates the patient's chart with pertinent documentation. The physician is then able to review everything in the EHR before signing off.
Securely manage patient data in the EMR in real-time.
Document medical notes in EHR, including past and present health symptoms such as allergies, illness and surgical history and changes in the medication.
Appropriately document any lab or radiology results as indicated by provider.
Document the actual facetime between provider and patient. The facetime includes provider to patient’s interaction regarding diagnosis, treatment, and re-examination.